The Future Of Platform Ops
The AI Agent for Jira Administration
Drift works alongside you to find issues, recommend improvements, and safely execute changes. Let machines do the heavy lifting while you stay in control.
No Jira instance gets complicated overnight. It gets complicated one urgent request at a time.
Nine hundred custom fields. Forty workflows that do almost the same thing. Permission schemes nobody dares to touch. Drift reads all of it, explains it in plain language, and helps you take it apart without breaking delivery.
The queue never empties
A field here, a project there, one more permission exception. Small asks, all day, every one of them needing your judgment and your access.
Nobody knows what a change will break
One workflow is shared by eleven projects. One field feeds four dashboards and a Marketplace app. Jira config has no compiler and no test suite.
Tech debt compounds quietly
Every quarter adds fields, schemes and rules. Almost nothing is ever removed, because removal is the part that carries the risk.
Jira knowledge has one owner
The real documentation is in your head and in a Confluence page from 2022. When you take a week off, the instance stands still.
How it works
Chat with an Agent. Review the plan. Change with confidence.
From your Jira context to precise, actionable recommendations.
Add a Severity field to every incident project, sandbox first, and put it on the create screen.
Fourteen projects match your incident category. Here is the plan. Nothing is applied until you approve it.
- Reuse the existing fieldSeverity already exists in two projects. Drift extends its context instead of creating a duplicate.
- Attach to screensCreate and Edit screens for the 14 matched projects.
- Run in sandboxApplied to your Atlassian sandbox first, with a report back.
Blast radius
- Projects
- 14
- Screens
- 26
- Dashboards affected
- 3
- Duplicate fields avoided
- 1
Field context: Severity
custom field Severity (select, single choice)
- contexts: OPS, SRE
+ contexts: OPS, SRE, PAY, WEB, MOB, DATA, +8 more
+ screens: Incident Create, Incident Edit
options unchanged: S1, S2, S3, S4
BUILT TO GET THINGS DONE
The work that fills your week, handled
Drift covers the operations Jira admins repeat every day, across every project in your site.
Configuration answers
Ask anything about your instance and get an answer with the exact objects and admin screens behind it. No more opening fourteen settings pages to confirm one detail.
“Which projects still use the Legacy Bug workflow?”
Impact analysis
Before anything changes, Drift maps the blast radius: projects, screens, filters, dashboards, and automation rules that depend on the object you are about to touch.
“What breaks if I delete the Customer Tier field?”
Guarded changes
Changes arrive as a plan you approve. Dry run first, rendered diff second, sandbox before production when you want it, and a one click rollback afterwards.
“Standardize the priority scheme across the four support projects.”
Proactive recommendations
Drift continuously analyzes your Jira configuration, surfaces optimization opportunities, and recommends what to simplify, standardize or fix to keep your instance lean and efficient.
“Show me the highest-impact optimizations.”
Access troubleshooting
Permission puzzles solved in seconds. Drift resolves effective permissions for any user on any issue and names the exact rule that grants or blocks access.
“Why can Ana edit this issue but not transition it?”
Automation hygiene
Find rules that never fire, loop, overlap or fail silently, with execution history as the evidence and a recommended fix attached to each one.
“Which automation rules failed more than twice last month?”
Connect in minutes
Deep Jira context. Full admin control.
Drift runs on official Atlassian APIs. Five minutes to connect and no operational overhead.
Read only on day one
Connect your Atlassian Cloud site with OAuth in a few minutes. Drift starts in a read-only mode, so the first thing it does is analysis with nothing at risk.
A live graph of your instance
Drift maps projects, schemes, fields, contexts, workflows, screens, rules, filters, and dashboards that depend on them.
Write access on your terms
Enable writes when you are ready. Every change is a plan with a diff, an approval gate and a rollback, and every action lands in an audit log you can export.
Enterprise deployments
AI agent your security team will approve
Bring your own model infrastructure. The Drift agent runs on Amazon Bedrock, Azure and Gemini Enterprise, so your conversations and your Atlassian data never leave the boundary your security team defined.
Amazon Bedrock
Run Drift on models hosted in your own AWS environment, inside your VPC and your compliance boundary.
Available now
Your data stays in your cloud
AI processing happens inside the cloud infrastructure your organization already trusts.
Complete audit trail
Who asked, what changed, who approved, when, and what it affected. Export available.
Never used for training
Your data is never used to train AI models.
Read only by default
Write access is off until you turn it on.
Jira Administration, Superpowered
Connect a Jira Cloud site in read-only mode and get a full configuration audit. No credit card required.